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Using Effective Public Relations to Attract Investors

Done properly, public relations can bring attention to the good work a company does on a regular bas ... - Mark Buzan
 

Five Business Benefits of Employee Training Programmes

Understanding the business benefits of an employee training programme can sometimes be more of an ar ... - Carl Duncker
 

Is It Recess Yet?! Confessions of a Self Employed Workaholic

Is the term "self employed" just another way of saying "workaholic"? Here's one self employed profes ... - Caroline Jordan
 
 

How Many Gauges Do You Watch in the Cockpit of Your Business?

As a business grows, the more moving parts it has. And the more difficult it is to keep an eye on ev ... - Greg Chapman
 

How To Get "Radio-Active" PR For Your Non-Profit Cause: Part Three of Three

(If you missed part two, you can find,it here: http://www.guerrillapr.net/ Guerrilla_PR_Insights-gpr ... - Michael Levine
 

Manage Wisely and Work On Your Business - Not In It!

Are you finding it difficult to keep up with your many daily tasks and business demands? This is a p ... - Scharlene Redway
 

Stellar Customer Service in 10 Simple Steps

If you're like me, you've had plenty of experience with BAD customer service. Just think about the l ... - Debbie LaChusa
 

How To Make Sure Your Customers Still Trust Your Small Business

Do your customers still trust you? Here are seven ways to help you make sure. - Denise O'Berry
 
 

Main –› Business & Commerce –› Customer Care
 

Customer Care

 
 

Upset Customers Don't Have To Upset You

According to popular keynote speaker, best-selling author, and President of Customersatisfaction.com ... - Dr. Gary S. Goodman
 

Saying Thank You to Your Clients

Ways to appreciate the business from your clients. Appreciating them helps you get referal business, ... - Brande Brown
 

The Bad Customer - How Do You Recognize The Customer Who is Harming Your Business?

Why on earth would you want to fire a customer? Well if they cost you more money and effort than the ... - Lee Lister
 

Call Center Services - An Ever Increasing Demand

Are your company's call center services all that they could be? Even centers that were state of the ... - Trevor Mulholland
 

Inbound Call Center Services

Call centers provide two types of services: inbound and outbound. The inbound call centers service t ... - Damian Sofsian
 

Name That Customer Service Breakdown: Is It A Listening Problem or a Memory Problem?

Harry Lorayne and Jerry Lucas, the former basketball star, teamed up years ago and wrote a sensation ... - Dr. Gary S. Goodman
 

Top 6 Things Not to Do With Angry Customers

Avoid these common pitfalls when dealing with tough customers. - Myra Golden
 

Computer Reseller Business: Effective Recourse Policies

Customer recourse policies are vital to every computer reseller business. Responding to customer com ... - Joshua Feinberg
 

Develop Loyal Customers for a Lifetime - part 1 (1 - 10)

In today?s competitive world of business it is more important than ever to aim for more interaction ... - Alicia Smith
 

Customer Service Fiasco - Where Were You When Bob Left Your Store?

Bob was a loyal repeat customer until he met Sherri. In only one short month, Sherri was able to des ... - Harmony Thiessen
 

Customer Service in the Bottled Water Business

Almost every company talks at length about customer service and the need for excellence in satisfyin ... - Jon Stout
 

Should I Have My Company Mystery Shopped?

I believe most companies have taken the plunge and decided that it really is important to conduct fr ... - Anne M. Obarski
 

Is Bad Customer Service Killing Your Business?

It?s time to beat the old bad customer service drum again. I know, I?m sick of beating the drum, too ... - Tim Knox
 

9 Tips On Handling Complaints

Complaints are a reality of business. Every company, no matter how great, responsive, or caring, rec ... - Jim Logan
 

Learning Superior Customer Service Skills

Is customer service an empty shell, long on rhetoric but short on delivery? Does the term customer s ... - Daniel Sitter
 
 

"A Bit More" Principles of Exceptional Customer Service Part 3 of 3

Part 3 of 3-part series on exceptional customer service - Dan Ohler
 

How to Calm Cranky Customers Without Blowing Your Stack

Ever have a customer complaint that gets under your skin? Find out how to stay calm with customers w ... - Kim Haas
 

Restaurant Owners - How Important are People Skills?

You are serving great food. Your establishment is new, spotless and inviting and yet you are not get ... - Kelvyn Peters
 

How to Respond to Impossible Requests and Amazing Ideas

Sometimes people will make impossible requests. Here's what to do. - Steve Kaye
 

Stellar Customer Service in 10 Simple Steps

If you're like me, you've had plenty of experience with BAD customer service. Just think about the l ... - Debbie LaChusa
 

Three Ways to Improve Your Help Desk's Reputation

People, more than ever are expecting exceptional customer service for products they purchase. To mak ... - Paul Smith
 

Tips For Successfully Handling Customer Service Issues

Customer service complaints are a part of the territory when you deal with the public. There are man ... - Ntsikelelo Willis
 

What if Every Company Gave Great Service?

As a customer we have all come across business establishments where we received good customer servic ... - Lance Winslow
 

Make 'em Laugh Customer Service

Shawn was using humor to provide customer service, ?I could have simply ignored selling the higher-p ... - Don Doman
 

Strategic Planning Consulting

 

Which MLM Opportunity?

 

Change Management Needs External Focus

 

How to Find Work in the Medical Spanish Translation Field

 

Improving Your Inter-Company Communications At No Cost

 

Don't Assume All Candidates are Ambitious -- Make Them Prove It!

 
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